Shadrok Training
Human Resources is the most important aspect of any company because it guarantees that all employees are happy and safe. Our training courses will assist you in maintaining a positive employee-employer connection while also encouraging and inspiring personnel.
- Human Resources Training available at nationwide venues
- Includes manuals and certificates
- GUARANTEED LOWEST PRICE IN THE INDUSTRY
- Small class sizes for optimum delegate-trainer interaction
- Courses delivered by world class Human Resources Training instructors
HR Training
Not only can we craft Trainings specific to your needs, we understand how to keep your business compliant
100’s of Courses Coming Soon
Training & Development
Specializing in soft skills training and development interventions in management, sales and marketing, secretarial and administrative support, human resources, strategy, and compliance.
For more than a decade, we have provided our clients with high-level business seminars and conferences focused on essential industry issues, as well as results-driven, innovative, and practical business solutions.
Business Writing Essentials
Strong writing conveys that you are skilled and trustworthy. This practical 1-day course comes packed with in-class exercises and offers immediate feedback to develop this crucial skill.
Business Communication Skills
The Business Communication Skills Training Course is a 2-Day program designed to help you improve communication skills for the workplace.
Effective Executive Speaking
From presentations to public speeches, step up to the podium and command attention by transforming every presentation into a credible and compelling oral one.
Catch Up Bookkeeping
Do you feel as if you're drowning in unfinished bookkeeping? Shadrok has your back. Our professional bookkeepers will quickly get your books up to date and ready to file
Human Resources Management
People are recognized as the most important asset of any organization and managing an organization’s people is often the most challenging and complex task required.
Industrial Labour Relations
Focus on the principal Industrial Relations actors (workers, management and government) and their contribution to the process of workplace governance.
Online Instructor-led (2 days)
Classroom (2 days)
Online Self-paced (16 hours)
Certified HR Advisor Exam
Outline of the Certified HR Advisor Training Course
The following topics are covered during this two-day training course. It is expected of Certified HR Advisors to be able to assist with any tasks or issues that may arise relating to the following areas of HR.
Human Resources Overview
- Definition of Human Resources
- Objectives of Human Resources
- The Role of Human Resources in a Business Context
- Structure of the HR Department
- Challenges faced by an HR Department
Employment Law
- Employment Contracts
- Data Protection
- Health and Safety Regulations
- Grievance, Discipline, and Dismissal
- Redundancy
HR Policy
- Ensuring HR Policies and Procedures are Effective
- Monitor the Performance of HR Processes
- HR Policy Reviews
Administration
- Absence Management
- Administration of Time and Attendance System
- Contract Changes
- Personnel Documentation
- Filing of Documentation
Employee Relations
- Conflict Management
- Grievance and Discipline
- Employee Engagement
Recruitment
- Writing Job Descriptions
- Analysing CVs
- Interviews
Learning and Development
- Training Requirements
- Identifying Skill Gaps
- Arranging Training
- Talent Management Support
Who should attend this HR Training Course?
Those wishing to initiate a career in HR, and specifically those wanting to become an HR Advisor, would benefit from this course.
Prerequisites
There are no prerequisites for this course, however, some knowledge of Human Resources would be beneficial to our delegates.
Certified HR Advisor Training Course Overview
The primary role of the Human Resources Advisor is to efficiently support the work of the HR Manager and supervise day-to-day HR operations. The HR Advisor is an important contributor to the HR team due to their flexibility and knowledge that can be passed onto others in the team. Day-to-day operations include a vast array of tasks, and so individuals wishing to pursue this career must be aware of the extent of their responsibilities. During this two-day course with The Knowledge Academy, delegates will be trained in all the relevant areas of Human Resources applicable to this role.
Using knowledge gained from this certification, HR Advisors can support and advise on issues or activities relating to a number of HR areas, such as Administration, Employee Relations, Recruitment, and Learning and Development. A competent HR Advisor must have an understanding of all these areas and must be able to strike the correct balance between them. For example, HR Advisors may be required to support the HR Manager with developing engagement strategies, as well as helping with recruitment and workforce activity planning. Furthermore, HR Advisors must have a comprehensive understanding of employment legislation and the ability to apply this to HR practice. This is a thorough training course, which will cover each area in sufficient depth to ensure success in this role.
What’s included in this HR Training Course?
The following is included in this Certified HR Advisor course:
- The Certified HR Advisor Examination
- Certified HR Advisor Manual
- Experienced Instructor
- Certificate
- Refreshments
Certified HR Advisor Exam
The Certified HR Advisor Exam structure;
- Multiple choice questions
- Duration of 60 minutes
- 75% pass mark
- Closed book
- Supervised
Delivery Format: Classroom Live (1-2 days, Half day customizable)
Time: Daily 9:00 AM – 4:00 PM Half Day (9:00 am – 1 pm)
Locations: Mandeville, May Pen, Kingston, Ocho Rios, Montego Bay
The Business Communication Skills Training Course is a 2-Day program designed to help you improve communication skills for the workplace. This training will introduce you to business communication, improve your speaking skills, improve your professional writing ability, and enhance your interpersonal skills.
Finally, the program will culminate with communication at the workplace which includes email etiquette, presentation skills, and much more! Throughout this program, you will be given the opportunity to apply and practice the skills taught and you will develop strong speaking, writing & interpersonal skills.
COURSE OUTLINE:
Day 1:-
- Introduction to Business Communication
Learn about the role and importance of communication and understand the different modes of communication.
- Role and importance of communication
- The Communication Process
- Modes of communication
- Business communication skills
- Essential Communication Skill
Learn the principles and techniques of written and verbal communication. Improve your pronunciation, fluency and listening skills. Learn the art of questioning and the power of body language.
- Effective communication techniques
- Principles of written communication
- Introduction to verbal communication – English 101
- Verbal communication techniques
- Fluency, Enunciation, Pronunciation
- The art of questioning
- The power of body language
- Using body language effectively
- The Listening Dilemma
- Active Listening
- Empathy
Day 2:-
- Paraverbal & Nonverbal Communication Skills
Learn how to communicate powerfully and stand out during the application process, from writing cover letters and resumes to performing well during group discussions and interviews.
- The Power of Pitch
- The Truth about Tone
- The Strength of Speed
- All About Body Language
- Interpreting Gestures
- Workplace Communication Skills
Learn integral communication skills for the workplace including the principles of business communication, email writing etiquette, presentation skills and navigating communication roadblocks.
- Writing effective emails
- The Communication Cycle
- Presentation skills
- Communication roadblocks
Each module above contains quiz and exercise elements, as well as an end-of-module assignment.
The course culminates with a project unit that will give you an opportunity to apply and practice the
Communication skills covered in this training, through real-life scenarios relevant to the professional
World.
Cost: * Based on Venue
August – September 2021
4 hours | 1 Day | 2 Days |
TBD | TBD | TBD |
Dates for Upcoming Training Courses:
Month | Target |
August 2021 | Manchester, Santa Cruz |
September 2021 | Clarendon |
October 2021 | Kingston, St Andrew, St Catherine |
November 2021 | St Ann, Trelawny, Hanover, St James |
Who should attend?
Business professionals who want the skills to communicate in a positive, professional manner no matter what the situation.
Those looking to:
· Apply diplomacy and tact to be a credible and effective communicator
· Manage the impact your communications have on your image
· Define and leverage your communication style
· Develop and demonstrate better listening skills
· Understand the importance of perceptions
· Explore communication style differences and learn to flex your own style
· Recognize the impact of stress on communications and be able to adjust for it
· Know what makes effective, powerful communication and develop the skills to model it
What’s included in this Business Communication Skills Course?
The following is included in this Certified Business Communication Skills course:
- The Certified Business Communication Skills Examination
- Certified Business Communication Skills Manual
- Experienced Instructor
- Certificate
- Refreshments
The Business Communication Skills Training Course is a
2-Day program designed to help you improve communication skills for the
workplace. This training will introduce you to business communication, improve
your speaking skills, improve your professional writing ability, and enhance
your interpersonal skills.
Finally, the program will culminate with communication at
the workplace which includes email etiquette, presentation skills, and much
more! Throughout this program, you will be given the opportunity to apply and
practice the skills taught and you will develop strong speaking, writing &
interpersonal skills.
Certified Business Communications Skills Exam
The Certified Business Communications Skills Exam structure;
- Multiple choice questions
- Duration of 60 minutes
- 75% pass mark
- Closed book
- Supervised
Employee Training
Keep upskilling your team with our Human Resource Training Program module. Schedule training events for your employees, which are automatically linked to employee calendars so everyone can view scheduled trainings and plan their to-do lists accordingly.
You run your business. We’ll handle your training needs
Get professional training at a price you can afford. Shadrok will focus on Compliance, Business development and team building.
Take action to get your company caught up with
The Shadrok Global team can help with all phases of organizational human resource policy formulation and evaluation, including evidence collecting from within and outside the company, process facilitation, and surveys.
Design, implementation, and evaluation of human assessment and development systems are among the services provided.
Shadrok Business Center
2 Bryants Crescent
Suite #4, May Pen
Clarendon, Ja
Phone: (876)-902-8129-31