by Sharon Brown | Sep 28, 2025 | Business history, Digital Article, Leadership and managing people, Organizational culture
Five deeply held convictions shaped Costco’s culture.
by Sharon Brown | Sep 27, 2025 | Business history, Digital Article, Leadership and managing people, Organizational culture
Five deeply held convictions shaped Costco’s culture.
by Sharon Brown | Sep 27, 2025 | Brand management, Customer experience, Customer service, Digital Article, Employee engagement, Organizational culture, Sales, Sales and marketing
The HBR Executive Playbook on building an organization where customer success is the foundation of long-term growth.
by Sharon Brown | Sep 27, 2025 | Advertising, Advertising industry, Brand management, Digital Article, Market segmentation, Marketing, Marketing industry, Media industry, Sales and marketing
Retailers built their RMNs on supplier dollars. Now they must earn them.
by Sharon Brown | Sep 26, 2025 | Advertising, Advertising industry, Brand management, Digital Article, Market segmentation, Marketing, Marketing industry, Media industry, Sales and marketing
Retailers built their RMNs on supplier dollars. Now they must earn them.
by Sharon Brown | Sep 26, 2025 | Cross-functional management, Digital Article, Managing up, Persuasion
Five ways to speak their language—while steadily shaping strategy and outcomes.
by Sharon Brown | Sep 26, 2025 | AI and machine learning, Digital Article, Government policy and regulation, Risk management
An increasingly complex regulatory landscape creates opportunities for small and medium-sized businesses to win on compliance.
by Sharon Brown | Sep 26, 2025 | Boards, Corporate governance, Digital Article, Leadership transitions
Successfully transitioning out of a senior leadership role requires intention, structure, and emotional maturity.
by Sharon Brown | Sep 25, 2025 | Digital Article, Gender, Interpersonal communication, Interpersonal skills, Managing people, Managing yourself, Psychology
A new study found the small mark can have gendered implications—but not the way you might suspect.
by Sharon Brown | Sep 25, 2025 | AI and machine learning, Business plans, Competitive strategy, Cybersecurity and digital privacy, Data management, Digital Article, Generative AI, Information management
Two years ago, licensing deals with AI developers amounted to about $75 million. This year the figure will be about $20 billion—and next year it could be twice that.
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