Research: When Consumers Feel Less Powerful, They Seek More Variety
by Sharon Brown | Oct 20, 2022 | Consumer behavior, Customer experience, Customer strategy, Digital Article, Psychology
Choosing the combo platter can restore a sense of autonomy.What B2Bs Need to Know About Their Buyers
by Sharon Brown | Sep 21, 2022 | Customer experience, Digital Article, Sales, Sales and marketing
Common misconceptions might be costing you deals.5 Steps to Restore Trust in U.S. Health Care
by Sharon Brown | Sep 9, 2022 | Customer experience, Digital Article, Health and wellness, Healthcare sector, North America
The pandemic exposed major weaknesses and undermined public faith in the system.Unleash Your Organization’s Overlooked Talent
by Sharon Brown | Jul 20, 2022 | Brand management, Creativity, Customer experience, Digital Article, Product development
Leaders need to rethink who gets to contribute — and how.Equitable Health Care Requires Inclusive Language
by Sharon Brown | Jul 20, 2022 | Customer experience, Digital Article, Diversity and inclusion, Healthcare sector, Social and global issues
Six principles to help clinicians communicate effectively with all of their patients.Recent Posts
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