Using Technology to Create a Better Customer Experience
by Sharon Brown | Mar 18, 2023 | Advertising, Brand management, Consumer behavior, Customer experience, Customer service, Digital Article, Market research, Marketing, Sales and marketing, Social marketing
Your strategy should be driven by relationship-building — not shiny new tech.3 Ways Small Businesses Can Use AI to Drive Growth – SPONSOR CONTENT FROM PAYSAFE
by Sharon Brown | Mar 16, 2023 | AI and machine learning, Customer experience, Sponsor Content
Sponsor content from Paysafe.B2B Sales Culture Must Change to Make the Most of Digital Tools
by Sharon Brown | Mar 16, 2023 | Advertising, Brand management, Consumer behavior, Customer experience, Customer service, Digital Article, Digital transformation, Marketing, Sales, Sales and marketing, Social marketing
You can’t deliver a modern customer experience with a dated approach.Sales Teams Need to Stop Focusing on the Customer Funnel
by Sharon Brown | Mar 14, 2023 | Advertising, Brand management, Consumer behavior, Customer experience, Customer service, Digital Article, Digital transformation, Market research, Marketing, Pricing strategy, Sales, Sales and marketing
Instead, build an “experience chain” that aligns the customer journey across physical and digital channels.4 Principles for Improving Customers’ Digital Experience
by Sharon Brown | Mar 11, 2023 | Customer experience, Digital Article, Technology and analytics
Customer expectations are outpacing technological innovation. Here’s how to close the gap.Recent Posts
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