Command a Premium with the Predictability of XaaS Models – SPONSOR CONTENT FROM SAP
by Sharon Brown | Dec 1, 2021 | Business structures, Customer experience, Sponsor Content
Sponsor content from SAP.The Future of Contactless Commerce
by Sharon Brown | Nov 23, 2021 | Covid, Customer experience, Digital Article, Digital transformation, Innovation, Retail and consumer goods, Technology and analytics
From “pay by face” to AI-enabled assistants, next-generation digital technologies will have a massive impact.Make Black Friday a More Exciting Online Experience
by Sharon Brown | Nov 17, 2021 | Covid, Customer experience, Digital Article, Digital transformation, Operations and supply chain management, Psychology, Retail and consumer goods
How consumer psychology can make your major sales feel like IRL events.5 Principles to Improve the Patient Experience
by Sharon Brown | Nov 12, 2021 | Customer experience, Digital Article, Digital transformation, Healthcare sector, Technology and analytics
Patients are consumers too — a reality that providers have often ignored when building digital interfaces.Research: How to Position a Luxury Brand as Sustainable
by Sharon Brown | Sep 11, 2021 | Brand management, Branding, Business ethics, Corporate social responsibility, Customer experience, Customers, Digital Article, Ethics, Marketing, Social responsibility, Sustainability, Sustainable business practices
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