How to Mentor a Narcissist

No workplace is immune to the self-absorbed and self-important employee. You know the one. Preoccupied with status, appearance, and power, narcissists exude a palpable sense of entitlement, often overestimate skills and abilities (while devaluing...

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How to Work with a Bad Listener

It’s a challenge to work with people — peers, junior colleagues, or even bosses — who just don’t listen. Whether your colleagues interrupt you, ramble on, seem distracted, or are always waiting for their turn to talk, the impact is the same: You...

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How to Manage a Narcissist

George, a senior executive of a large internet provider, was a participant in one of my leadership development programs. Although a very talented individual, he was seen as a nuisance within the group. He tended to monopolize the conversation...

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