by Sharon Brown | May 13, 2026 | AI and machine learning, Automation, Digital Article, Generative AI, Leadership, Management, Managing yourself, Motivating people
In the May 11, 2026, edition of The Insider, managing editor Gretchen Gavett highlights a recent story about treating AI agents as coworkers, the results of the latest Insider Insights survey, and more.
by Sharon Brown | May 13, 2026 | AI and machine learning, Audio, Change management, Employee incentives, Leadership, Organizational transformation, Sales, Sales team management, Technology and analytics
A case study on why the standard deployment playbook didn’t work when the tech giant rolled out CoPilot to a key department—and how they adjusted course.
by Sharon Brown | May 13, 2026 | Advertising, Consumer behavior, Digital Article, Marketing, Sales and marketing
Companies need different tactics for this rapidly growing segment of online shoppers.
by Sharon Brown | May 12, 2026 | Digital Article, Employee performance management, Feedback, Giving feedback, Leadership and managing people, Managing people, Motivating people, Risk management, Underperforming employees
New research finds that including small slip-ups in performance reviews can drive employees to gossip, disengage, or even sabotage the company.
by Sharon Brown | May 12, 2026 | AI and machine learning, Algorithms, Business and society, Business ethics, Digital Article, Generative AI, Risk management, Technology and analytics
When building guardrails, don’t start with principles; start with the worst outcomes you can imagine.
by Sharon Brown | May 9, 2026 | AI and machine learning, Analytics and data science, Cybersecurity and digital privacy, Digital Article, Generative AI, Technology and analytics
As AI accelerates the scale and sophistication of cyber threats, business leaders must rethink their cybersecurity strategies and prioritization.
by Sharon Brown | May 9, 2026 | Digital Article, Leadership and managing people, Managing employees, Organizational decision making
“Structured empowerment” is a decision-making approach that scales.
by Sharon Brown | May 9, 2026 | Digital Article
Organizations that move early will define how marketing operates in the coming era and capture compounding returns.
by Sharon Brown | May 8, 2026 | Difficult conversations, Digital Article, Interpersonal communication, Interpersonal skills, Leadership and managing people, Management, Managing conflicts, Managing people
High performers often expose friction—and then get blamed for it.
by Sharon Brown | May 8, 2026 | AI and machine learning, Cognitive bias, Data management, Digital Article, Generative AI, Performance indicators, Strategic analysis
When companies cling to the way they’ve always done things, they crowd out space to experiment and adapt.
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