How Biometrics Are Transforming the Customer Experience
by Sharon Brown | Mar 30, 2023 | Automation, Cybersecurity and digital privacy, Digital Article, Disruptive innovation, Enterprise computing, Innovation, Internet of Things, Inventions, Mobile and wireless technology, Open innovation, Technology and analytics, Web-based technologies
As technology like facial recognition becomes more pervasive, companies need to prioritize privacy and security.8 Best Practices for Creating a Compelling Customer Experience
by Sharon Brown | Mar 15, 2023 | Advertising, Brand management, Consumer behavior, Customer strategy, Customer-centricity, Digital Article, Internet of Things, Market research, Market segmentation, Marketing, Online communities, Sales and marketing, Social marketing, Social media, Web-based technologies
Takeaways from an analysis of the American Customer Satisfaction Index.Lessons on Customer Engagement from Fan Controlled Football
by Sharon Brown | Mar 10, 2023 | AI and machine learning, Algorithms, Analytics and data science, Automation, Blockchain, Customer strategy, Customer-centricity, Data management, Decision making and problem solving, Design thinking, Digital Article, Disruptive innovation, Experimentation, Innovation, Internet of Things, Inventions, Online communities, Open innovation, Performance indicators, Technology and analytics, Web-based technologies
The esports venture uses blockchain to let fans call the shots in real time.Innovating in Uncertain Times: Lessons from 2022
by Sharon Brown | Dec 21, 2022 | AI and machine learning, Algorithms, Analytics and data science, Automation, Blockchain, Cybersecurity and digital privacy, Data management, Design thinking, Digital Article, Disruptive innovation, Enterprise computing, Experimentation, Information management, Innovation, Internet of Things, Inventions, Online communities, Open innovation, Performance indicators, Social media, Technology and analytics, Web-based technologies
Plus strategies for driving transformative growth in 2023.Leveraging New Tech to Boost Supply Chain Resilience
by Sharon Brown | Oct 27, 2022 | Digital Article, Internet of Things, Operations and supply chain management, Technology and analytics
Tools such as 3D printing, simulations, and AI are changing the calculation of labor costs.Recent Posts
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