Research: How People Feel About Paying for Social Media
by Sharon Brown | Apr 6, 2023 | Consumer behavior, Customer strategy, Customer-centricity, Digital Article, Market research, Marketing, Online communities, Social marketing, Social media, Technology and analytics, Web-based technologies
A survey of U.S. residents asks whether new subscription services from Twitter, Facebook, Instagram, and Snapchat meet their expectations.8 Best Practices for Creating a Compelling Customer Experience
by Sharon Brown | Mar 15, 2023 | Advertising, Brand management, Consumer behavior, Customer strategy, Customer-centricity, Digital Article, Internet of Things, Market research, Market segmentation, Marketing, Online communities, Sales and marketing, Social marketing, Social media, Web-based technologies
Takeaways from an analysis of the American Customer Satisfaction Index.Lessons on Customer Engagement from Fan Controlled Football
by Sharon Brown | Mar 10, 2023 | AI and machine learning, Algorithms, Analytics and data science, Automation, Blockchain, Customer strategy, Customer-centricity, Data management, Decision making and problem solving, Design thinking, Digital Article, Disruptive innovation, Experimentation, Innovation, Internet of Things, Inventions, Online communities, Open innovation, Performance indicators, Technology and analytics, Web-based technologies
The esports venture uses blockchain to let fans call the shots in real time.Innovating in Uncertain Times: Lessons from 2022
by Sharon Brown | Dec 21, 2022 | AI and machine learning, Algorithms, Analytics and data science, Automation, Blockchain, Cybersecurity and digital privacy, Data management, Design thinking, Digital Article, Disruptive innovation, Enterprise computing, Experimentation, Information management, Innovation, Internet of Things, Inventions, Online communities, Open innovation, Performance indicators, Social media, Technology and analytics, Web-based technologies
Plus strategies for driving transformative growth in 2023.Metaverse Seoul: How One City Used Citizen Input to Pilot a Government-Run Metaverse
by Sharon Brown | Dec 14, 2022 | Asia, Audio, Entrepreneurship, Innovation, Online communities, Public administration and nonprofits, Social media
Can Seoul, South Korea, figure out how to use the metaverse to engage citizens to solve civic problems?Recent Posts
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