by Sharon Brown | May 20, 2026 | Change management, Decision making and problem solving, Digital Article, Generative AI, Leading teams, Organizational change, Organizational culture, Organizational transformation, Strategy
In the May 18, 2026, edition of The Insider, managing editor Gretchen Gavett highlights the traps that quietly undermine senior leaders.
by Sharon Brown | May 20, 2026 | Analytics and data science, Consumer behavior, Customer strategy, Cybersecurity and digital privacy, Data management, Digital Article, Information management, Privacy and confidentiality, Sales and marketing
An analysis of 16,000 U.S. customers in California and Virginia shows how further disclosures and permissions can actually reassure customers.
by Sharon Brown | May 20, 2026 | Audio, Managing people, Managing yourself, Mindfulness, Neuroscience, Personal resilience, Psychology, Psychology and neuroscience, Receiving feedback
A conversation with journalist Donna Jackson Nakazawa about a common behavior that holds us back.
by Sharon Brown | May 19, 2026 | Boards, Business communication, Career transitions, Digital Article, Job interviews, Managing up, Personal brand, Presentation skills
How to nail the most important interview of your career.
by Sharon Brown | May 19, 2026 | Digital Article, Interpersonal skills, Managing up, Managing yourself, Personal growth and transformation
Leadership transitions offer a rare clean slate—if you’re intentional about creating a good impression.
by Sharon Brown | May 16, 2026 | Business and society, Corporate communications, Digital Article, Employee engagement, Human resource management, Organizational change, Talent management
Burnout isn’t a personal failing. It’s a structural problem that leaders must solve.
by Sharon Brown | May 16, 2026 | Business models, Competitive strategy, Customer experience, Customer strategy, Digital Article
Be intentional about one of your most powerful strategic levers.
by Sharon Brown | May 16, 2026 | Digital Article, Employee performance management, Generative AI, Talent management
Many managers now use AI to polish performance-review narratives about employees. The bigger opportunity is to use it to highlight what makes them exceptional.
by Sharon Brown | May 15, 2026 | Collaboration and teams, Digital Article, Healthcare and treatment, Operations strategy
Organizations often deploy new tools when what they really need is a better way to structure collaboration.
by Sharon Brown | May 15, 2026 | Digital Article, Global strategy, Organizational culture, Organizational decision making
Research reveals two organizational strategies that consistently reduce the power imbalance between HQ and everyone else.
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