by Sharon Brown | Apr 15, 2026 | Audio, Customer experience, Customer service, Customer strategy, Motivating people, Performance indicators, Product development, Psychology
A conversation with researcher and author Marcus Buckingham about focusing on experiences and products people love.
by Sharon Brown | Apr 15, 2026 | Audio, Healthcare sector, Innovation, Product development, Product launches, Public administration and nonprofits, Social and global issues, Society and business relations
A call to reinvent the toilet for underserved markets led to breakthrough innovation—and hurdles to adoption.
by Sharon Brown | Apr 15, 2026 | AI and machine learning, Automation, Cross-functional management, Delegating, Digital Article, Enterprise computing, Generative AI, Leadership and managing people, Management philosophy, Managing employees, Technology and analytics
How BBVA, one of Europe’s largest banks, brought AI use out of the shadows by ditching centralized mandates and following employees’ lead on adoption.
by Sharon Brown | Apr 14, 2026 | Business models, Digital Article, Generative AI, Innovation, Strategy
And what platforms can do about it.
by Sharon Brown | Apr 14, 2026 | Competitive strategy, Corporate strategy, Decision making and problem solving, Digital Article, Emerging markets, Entrepreneurship, Growth strategy, Risk management, Strategy formulation, Venture capital
Under intense competitive conditions, flexibility may signal weakness to rivals.
by Sharon Brown | Apr 11, 2026 | Business and society, Corporate finance, Digital Article, Finance and investing, Financial crisis, Financial markets
Two academic experts weigh in on what’s happening with private credit and how concerned business leaders should be.
by Sharon Brown | Apr 11, 2026 | Difficult conversations, Digital Article, Giving feedback, Managing up, Persuasion
Five steps to frame the conversation using strategy, empathy, and restraint.
by Sharon Brown | Apr 11, 2026 | Behavioral science, Digital Article, Emotional intelligence, Managing yourself, Personal growth and transformation
Your response says a lot about your own unmet needs.
by Sharon Brown | Apr 10, 2026 | Digital Article, Flex time, Organizational transformation, Wellness, Work environments
Answers to HBR readers’ questions about what it really takes to implement a shorter workweek.
by Sharon Brown | Apr 10, 2026 | Business management, Digital Article, Leadership, Organizational change, Organizational culture, Private equity
Five behaviors that stand out.
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