by Sharon Brown | Apr 1, 2026 | Audio, Competitive strategy, Customer experience, Environmental sustainability, Innovation, Sustainable business practices
A conversation with IMD’s Goutam Challagalla about how to drive better value with sustainable goods and services.
by Sharon Brown | Mar 31, 2026 | Digital Article, Leadership, Motivating people, Sales, Sales and marketing, Sales team management
The quality of the interactions between your sellers and clients has to improve—not simply increase in volume.
by Sharon Brown | Mar 31, 2026 | AI and machine learning, Cybersecurity and digital privacy, Digital Article
Capture the upside without losing control.
by Sharon Brown | Mar 28, 2026 | Business and society, Business management, Corporate communications, Crisis communication, Digital Article, Government, Government policy and regulation, International relations, Leadership, Management, Social and global issues, Society and business relations, Tariffs
Harvard Business School professor Sandra Sucher tells HBR: “This is the time to take action to move the needle.”
by Sharon Brown | Mar 28, 2026 | Budgets and budgeting, Costing, Digital Article, Managing uncertainty, Operations and supply chain management, Risk management
Position your organization to withstand shocks—and even capitalize on them.
by Sharon Brown | Mar 28, 2026 | Delegating, Digital Article, Leadership and managing people, Management skills, Managerial behavior, Managing employees, Managing people
Three low-cost interventions that significantly reduce this corrosive pattern—and boost retention.
by Sharon Brown | Mar 27, 2026 | Digital Article, Operations and supply chain management, Pricing strategy, Retail and consumer goods, Strategy
Three lessons from Costco, Dillard’s, Walmart, and more.
by Sharon Brown | Mar 27, 2026 | Digital Article, Nonprofit organizations, Philanthropy, Public administration and nonprofits, Public-private partnerships, Strategy
They can help you gather intelligence, build coalitions, and shape the larger business environment.
by Sharon Brown | Mar 27, 2026 | AI and machine learning, Audio, Change management, Competitive strategy, Digital transformation, Generative AI, Leadership and managing people, Organizational culture, Strategy
A conversation with Columbia Business School’s Rita McGrath on finding competitive advantage in the time of AI.
by Sharon Brown | Mar 26, 2026 | Audio, Leadership, Leadership development, Leading teams, Managing yourself, Organizational learning
A conversation with David Novak about how to put learning at the center of everything you do.
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