by Sharon Brown | Apr 25, 2026 | Developing employees, Digital Article, Employee engagement, Employee retention, Generative AI, Interpersonal communication, Leadership and managing people, Managing employees, Managing yourself, Motivating people, Organizational culture, Personal productivity, Persuasion, Sales and marketing, Talent management
Fresh insights from a wide range of academic studies.
by Sharon Brown | Apr 24, 2026 | AI and machine learning, Digital Article, Enterprise computing, Generative AI, Technology and analytics
Companies now have the option to build, compose, collaborate, or buy outcomes rather than make do with existing SaaS offerings.
by Sharon Brown | Apr 23, 2026 | Audio, Business communication, Leadership, Leadership development, Managing yourself, Personal growth and transformation
A conversation with leadership development experts Amy Jen Su and Muriel M. Wilkins about what it takes to be seen as a leader—whether you have the top job or not.
by Sharon Brown | Apr 23, 2026 | Digital Article, Leadership, Managing yourself, Personal ethics, Personal purpose and values
Two ways to identify the values that matter most for your leadership.
by Sharon Brown | Apr 23, 2026 | Business models, Customer experience, Digital Article, Organizational transformation, Sales and marketing, Strategy
Retail’s brick-and-mortar resurgence is a lesson in how to reassess assets previously seen as liabilities.
by Sharon Brown | Apr 22, 2026 | Digital Article, Leadership, Leadership development, Leadership styles, Leadership transitions
Lessons from HBR’s archive on making the high-stakes process successful.
by Sharon Brown | Apr 22, 2026 | Corporate communications, Digital Article, Diversity and inclusion, Internal communication, Marginalized groups, Trustworthiness
Rather than concentrating efforts during Pride Month, organizations should embed allyship into everyday policies, benefits, and leadership priorities.
by Sharon Brown | Apr 22, 2026 | Audio, Collaboration and teams, Leadership, Leading teams, Managing employees, Managing people, Organizational culture, Teams
A conversation with psychologist Ron Friedman about the secrets to team success.
by Sharon Brown | Apr 22, 2026 | Corporate social responsibility, Corporate strategy, Digital Article, Politics, Public relations
Your company’s leader has become a political lightning rod. Now what?
by Sharon Brown | Apr 21, 2026 | Algorithms, Corporate communications, Customer experience, Customer service, Customer strategy, Customer-centricity, Digital Article
New research finds that it can quietly damage customer loyalty.
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