The Business Case for Love

by | Oct 13, 2023 | Business management, Customer experience, Customer service, Customer strategy, Developing employees, Digital Article, Employee engagement, Employee retention, High potential employees, Human resource management, Leadership and managing people, Leading teams, Motivating people, Organizational culture

It’s the most powerful driver of consumer and employee behavior — and yet, businesses don’t study it or have a strategy to harness it.

10 Reasons Why Inclusion Is a Competitive Advantage

by | Oct 11, 2023 | Business management, Change management, Collaboration and teams, Digital Article, Diversity and inclusion, Human resource management, Inclusion and belonging, Innovation, Leadership and managing people, Organizational change, Organizational culture, Organizational decision making, Organizational development, Organizational transformation, Project management

Researchers are identifying and quantifying the many effects of inclusion on firm performance — and the insights they’re generating are persuasive.

Whole Foods CEO Jason Buechel on the Challenges and Opportunities of Following a Visionary Leader

by | Sep 30, 2023 | Authenticity, Business and society, Business management, Customer strategy, Developing employees, Digital Article, Leadership, Managing people, Motivating people, Succession planning, Work environments

Filling the shoes of a legendary founder was not only a personal challenge for Whole Foods CEO Jason Buechel, but a significant adjustment for all the company’s employees, from the C-suite to the hundreds of local stores.