Research: How People Feel About Paying for Social Media
by Sharon Brown | Apr 6, 2023 | Consumer behavior, Customer strategy, Customer-centricity, Digital Article, Market research, Marketing, Online communities, Social marketing, Social media, Technology and analytics, Web-based technologies
A survey of U.S. residents asks whether new subscription services from Twitter, Facebook, Instagram, and Snapchat meet their expectations.8 Best Practices for Creating a Compelling Customer Experience
by Sharon Brown | Mar 15, 2023 | Advertising, Brand management, Consumer behavior, Customer strategy, Customer-centricity, Digital Article, Internet of Things, Market research, Market segmentation, Marketing, Online communities, Sales and marketing, Social marketing, Social media, Web-based technologies
Takeaways from an analysis of the American Customer Satisfaction Index.Lessons on Customer Engagement from Fan Controlled Football
by Sharon Brown | Mar 10, 2023 | AI and machine learning, Algorithms, Analytics and data science, Automation, Blockchain, Customer strategy, Customer-centricity, Data management, Decision making and problem solving, Design thinking, Digital Article, Disruptive innovation, Experimentation, Innovation, Internet of Things, Inventions, Online communities, Open innovation, Performance indicators, Technology and analytics, Web-based technologies
The esports venture uses blockchain to let fans call the shots in real time.The Ins and Outs of the Influencer Industry
by Sharon Brown | Mar 1, 2023 | Audio, Customer strategy, Entrepreneurship, Social marketing, Social media
A conversation with the University of Pennsylvania’s Emily Hund on an increasingly important part of the online economy.What Do Your Customers Want in 2023?
by Sharon Brown | Jan 20, 2023 | Consumer behavior, Customer strategy, Digital Article
Understanding consumers’ New Year’s resolutions can help you figure out how to attract them.Recent Posts
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